Politique de confidentialité


At wallartx.shop, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, place orders, or communicate with our customer service team.

This Privacy Policy applies to all visitors and customers using wallartx.shop.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

wallartx.shop processes personal data in accordance with applicable privacy regulations, including the General Data Protection Regulation (GDPR) applicable in France and the European Union.

1. Information We Collect

When you visit or purchase from wallartx.shop, we may collect different types of information necessary to provide our services and improve your shopping experience.

Personal Information Provided by Customers

When you place an order, contact us, or interact with our website, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Payment information

  • Order details

  • Customer service communications

  • Any information voluntarily provided by you

This information is collected only when necessary for providing our services.

Automatically Collected Information

When you browse wallartx.shop, we may automatically collect technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website access information

  • Pages viewed

  • Time spent on the website

  • Website interaction data

This information helps us improve website performance and provide a better user experience.

2. How We Use Your Personal Information

We use collected information for legitimate business purposes, including:

Processing Orders

Your information is used to:

  • Process and fulfill your orders

  • Confirm purchases

  • Arrange delivery

  • Provide shipping updates

  • Process returns and refunds

  • Maintain order records

Customer Support

We use your information to:

  • Respond to inquiries

  • Provide assistance

  • Resolve customer concerns

  • Improve our customer service

Website Improvement

We may use information to:

  • Improve website functionality

  • Analyze customer preferences

  • Develop better products and services

  • Improve shopping experiences

Marketing Communication

With your consent, we may send:

  • Product updates

  • Promotional offers

  • Special announcements

  • Marketing information

You may unsubscribe from marketing communications at any time.

3. Payment Information

Payments made through wallartx.shop are processed securely by trusted third-party payment providers.

We do not store complete payment card details on our servers.

Payment providers handle payment information according to their own security procedures and privacy policies.

We recommend reviewing the privacy policies of the payment providers you use.

4. Cookies and Tracking Technologies

wallartx.shop uses cookies and similar technologies to improve website functionality and customer experience.

Cookies are small data files stored on your device that help us:

  • Remember user preferences

  • Improve website performance

  • Understand visitor behavior

  • Provide personalized experiences

  • Analyze website traffic

You may control or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website functions.

5. How We Share Your Information

We respect your personal information and do not sell, rent, or trade customer data.

We may share information only when necessary to provide our services, including with:

Service Providers

We may share information with trusted partners who assist with:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting

  • Analytics services

  • Customer support

These providers are authorized to use personal information only for providing requested services.

Legal Requirements

We may disclose personal information when required by:

  • Applicable laws

  • Government authorities

  • Legal proceedings

  • Regulatory requirements

6. Data Security

At wallartx.shop, we take reasonable security measures to protect your personal information.

We use appropriate technical and organizational safeguards designed to protect against:

  • Unauthorized access

  • Data loss

  • Misuse of information

  • Unauthorized disclosure

  • Security threats

Although we take reasonable precautions, no online transmission or storage method can be guaranteed to be completely secure.

7. GDPR Privacy Rights

If you are located in France or the European Union, you may have the following rights regarding your personal data:

Right of Access

You have the right to request information about the personal data we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal information where legally permitted.

Right to Restrict Processing

You may request limitations on certain processing activities.

Right to Object

You may object to certain uses of your personal data, including direct marketing.

Right to Data Portability

You may request your personal information in a structured and commonly used format.

To exercise your rights, please contact us:

Email:

info@wallartx.shop

8. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer services

  • Maintain business records

  • Meet legal obligations

  • Resolve disputes

When personal information is no longer required, we will securely delete or anonymize it.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

wallartx.shop is not responsible for the privacy practices, security, or content of external websites.

Customers are encouraged to review the privacy policies of third-party websites before providing personal information.

10. Children's Privacy

wallartx.shop does not knowingly collect personal information from children who are not legally permitted to use online shopping services without appropriate consent.

If we become aware that personal information has been collected from a child without proper authorization, we will take reasonable steps to remove such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our services

  • Legal requirements

  • Business practices

  • Technology improvements

Any updates will be published on this page.

Customers are encouraged to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Website:

wallartx.shop

Email:

info@wallartx.shop

We are committed to protecting your privacy and providing a safe, transparent, and trustworthy online shopping experience.