At wallartx.shop, we are committed to providing our customers with a reliable, transparent, and convenient delivery experience.

This Shipping Policy explains our shipping methods, processing times, delivery estimates, and important information regarding orders placed through our website.

By purchasing from wallartx.shop, you agree to the terms described in this Shipping Policy.

1. Free Standard Shipping

At wallartx.shop, all customer orders are eligible for:

Free Standard Shipping

Customers do not need to pay additional shipping fees for standard delivery.

The shipping cost will automatically be displayed as free during checkout.

We are committed to making online shopping simple and accessible by providing free delivery options for all eligible orders.

2. Order Processing Time

After your order has been successfully placed, our team will begin preparing your products.

The estimated processing time is:

1–5 business days

During this period, we carefully prepare, inspect, and package your order before shipment.

Processing time does not include delivery time.

Orders placed during weekends, public holidays, promotional periods, or high-demand seasons may require additional processing time.

3. Delivery Time

The estimated delivery time for orders from wallartx.shop is:

15–20 business days

Delivery time begins after the order has been processed and shipped.

Please note that delivery times are estimates and may vary depending on circumstances beyond our control.

Possible factors affecting delivery times include:

• Customs inspections

• Carrier processing delays

• Weather conditions

• Public holidays

• Transportation interruptions

• Incorrect shipping information

• Unexpected logistical circumstances

We always work to ensure orders arrive as quickly and safely as possible.

4. Shipping Destinations

wallartx.shop provides shipping services to customers in France and other supported international locations.

Shipping availability may depend on:

• Product availability

• Destination location

• Transportation conditions

• Local delivery regulations

If shipping is unavailable for a particular destination, customers will be informed before order completion.

5. Order Confirmation

After completing your purchase, you will receive an order confirmation email.

Customers should carefully check all order details, including:

• Customer name

• Shipping address

• Email address

• Telephone number

• Product information

Customers are responsible for providing accurate delivery information.

If incorrect information is provided, please contact us as soon as possible.

Email:

info@wallartx.shop

6. Shipment Processing and Tracking

Once your order has been shipped, tracking information may be provided when available.

Customers can use tracking information to follow shipment progress.

Please allow some time after shipment for tracking details to become active.

If you experience problems with tracking information, please contact our customer support team.

Email:

info@wallartx.shop

7. Customs Duties and Import Taxes

For international shipments, customs duties, import taxes, or other charges may apply depending on the destination country's regulations.

Customers are responsible for any customs fees or taxes required by local authorities.

wallartx.shop cannot control or predict customs charges, as these requirements vary between countries.

Customers are encouraged to check local customs regulations before placing an order.

8. Delayed Deliveries

Although we work with reliable shipping partners, delays may occasionally occur.

Possible reasons for delays include:

• Customs clearance procedures

• Carrier delays

• Extreme weather conditions

• Transportation disruptions

• Incorrect customer information

• Other events outside our reasonable control

If your order has not arrived within the estimated delivery period, please contact us.

Our team will investigate the shipment status and provide assistance.

9. Lost or Missing Packages

If your order appears to be lost or has not arrived after the expected delivery timeframe, please contact us.

We will work with the shipping provider to investigate the situation.

Customers should provide:

• Order number

• Shipping details

• Any available tracking information

We will make reasonable efforts to help resolve delivery issues.

10. Damaged Packages

We carefully package wall art products to help ensure safe delivery.

However, if your order arrives damaged, please contact us within:

7 days after delivery

Please provide:

• Order number

• Description of the damage

• Clear photos of the package and product

Our team will review the issue and provide an appropriate solution.

Possible solutions may include:

• Replacement

• Refund

• Other reasonable resolution

11. Incorrect Shipping Information

Customers are responsible for ensuring that shipping information is correct before completing checkout.

If a package cannot be delivered due to incorrect information provided by the customer, additional costs may apply.

Please contact us immediately if you notice an error in your delivery details.

12. Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to assist if your order has not entered the shipping process.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Customers may request a return after receiving the product according to our Return and Refund Policy.

13. Delivery Responsibility

Once an order has been shipped, customers should monitor delivery progress using available tracking information.

Customers are responsible for ensuring someone is available to receive the package when required.

If a package is returned due to customer-related reasons, additional arrangements may be necessary.

14. Contact Information

If you have any questions regarding shipping, delivery times, or your order, please contact us:

Website:

wallartx.shop

Email:

info@wallartx.shop

Our customer service team is committed to providing professional assistance and ensuring a smooth shopping experience.

Thank you for choosing wallartx.shop.